George Mack, HASC vice president, Payer & Provider Relations, is scheduled to appear March 20 at American College of Healthcare Executive’s 2012 Congress on Healthcare Leadership. His seminar, Blue Ocean Thinking through Collaborative Process Performance Improvement, will examine the innovative partnership between HASC and Blue Cross of California that has successfully unmasked waste, improved inefficient workflows and eliminated unnecessary re-work.

Kenny Deng, senior director, Provider Services & Operations for Blue Cross of California, and Dan Martinez, director of Patient Financial Services at Mission Hospital, SJHS-Orange, will be co-presenters.

The HASC/Blue Cross of California collaboration began in 2009 as a work group made up of HASC member contracting and revenue cycle cohorts, and Blue Shield of California senior executives, with the goal of improving the current claims adjudication process for faster payments to hospitals, and reducing expenses for both hospitals and health plans. The work group has recently expanded to include case managers, UM cohorts and Blue Shield medical directors responsible for the health plan’s medical review processes as it seeks opportunities to improve clinical denial rates.
ACHE’s Congress on Healthcare Leadership draws more than 4,000 ACHE affiliates. Continuing education credits are available. The conference will be held March 19-22 at the Hyatt Regency Chicago.

For more information, visit http://www.ache.org/congress/index.cfm.