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Operational Improvement

Overview

Operational Improvement

Maintaining a secure, safely run hospital that complies with regulatory requirements is of utmost importance.  HASC’s Hospital Operations and Performance Excellence (HOPE) initiative identifies trends affecting the safety and security of patients, visitors, employees and property so you can maximize resources for efficient patient flow and greater patient satisfaction. 

General Information

Mental Health Hospital Triage Services
Behavioral Health Crisis Intervention

Ana Reza

The Mental Health Hospital Triage Services (MHHTS) program is a collaboration of Orange County hospitals and the County of Orange Health Care Agency-Behavioral Health Services department, working together to ensure patients presenting in the emergency department have the support and resources needed for their behavioral health recovery.

CONTACT:
Ana Reza
(714) 750-0788
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General Information

INDICATOR Performance Manager and INCONTROL Contract Optimizer

Mark Gamble, FACHE

INDICATOR offers web-based dashboards and physician scorecards designed to improve operational costs, clinical effectiveness, off-quality costs, and value-based purchasing.

INCONTROL Contract Optimizer provides managed care leaders with metrics for negotiation and hospital executives with comprehensive visibility into all aspects of patient revenue.

Learn more about these services.

CONTACT:
Mark Gamble
(213) 538-0760
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General Information

Eligibility On Site (EOS)
Medi-Cal certification options for hospitals

Ana Reza

Cut red tape and ensure proper reimbursement with on-site Medical certification. Eligible patients can be interviewed and enrolled on site, either before treatment or following discharge.

CONTACT:
Ana Reza
(714) 750-0788
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General Information

Conservatorship Access Network (CAN)
Public Guardian assistance for vulnerable patients

Ana Reza

Working with patients along the continuum of care is increasingly common. When your patients cannot care for themselves and need help managing their finances or other personal needs after discharge, the Conservatorship Access Network (CAN) offers comprehensive probate conservatorship evaluation at your facility. 

Ana Reza
(714) 750-0788
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General Information

California Children’s Services (CCS)
On-site eligibility screening and referrals

Ana Reza

Allocate your hospital resources more efficiently. HASC’s partnership with the California Children’s Services (CCS) provides participating facilities with on-site eligibility technicians to help facilitate the CCS screening and enrollment process for your patients.

CONTACT:
Ana Reza
(714) 750-0788
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Post

2011 Emergency Codes
Standardized health care emergency codes for California

The Hospital Association of Southern California (HASC) Safety and Security Committee and AllHealth Security Services helped define Health Care Emergency Codes for the state of California. Download the latest codes as well as implementation guides, checklists and other materials to assist you with implementing uniform emergency codes for your facility.

Pat Wall
(213) 538-0715
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