The first offering of Sorry Works! in March was such a success that HASC is bringing the half-day program back on Monday, Sept. 26 at Pomona Valley Hospital Medical Center.

Sorry Works! Disclosure, Apology & Relationship: Prevent Medical Malpractice Claims will focus on how post-adverse event communication drives success of health care organizations and professionals from a liability risk perspective. This program will provide attendees with a brief overview of the liability landscape for 2011 and will provide key health care professionals with training and education on literally “how” to disclose. The program drills down on specifics of who should disclose, when disclosure should be made and what should be said. It includes video presentations showing positive and negative examples of disclosure and provides opportunities to roleplay potential scenarios.

Participants will learn to use skills and strategies to enhance post-adverse event communication; will hear about the disclosure continuum; and will learn the difference between “sorry” and “apology.”

The course will be taught by Douglas B. Wojcieszak, a disclosure training consultant and creator of the Sorry Works! Coalition, a national organization advocating full disclosure as a middle-ground solution to the medical malpractice crisis; and Peter A. Schwartz, MD, of Stevens & Lee, who assists the firm’s health care medical malpractice defense lawyers with clinical case analysis.

Program cost is $165 for HASC hospital members and $195 for non-members.