Create a culture of situational awareness, mutual support and a shared mental model in your hospital through TeamSTEPPS.Designed by the Agency for Healthcare Research and Quality and the Department of Defense, Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS) teaches health care professionals how to integrate teamwork principles into daily practice throughout the organization.

According to one program participant, Coleen Thompson, RN, BSN, CPHQ, of Redlands Community Hospital: “Our three-day TeamSTEPPS training with HASC has been rated as the best educational program experience by our entire team of attendees. Within six weeks of our training, we had implemented two TeamSTEPPS tools in L&D & OR, had the full support of our Medical Executive Committee, one of whom volunteered to be the physician champion for this project, and we had a house-wide plan to implement one of the tools. The training provided by HASC is a great value; the benefits to patients served by our organization are priceless.”

The program is intended both for those who work in high-stress areas — such as surgical suites, critical care, labor and delivery, and the ED — as well as throughout the hospital.

TeamSTEPPS offers training in four core competency areas: team leadership, situation monitoring (or mutual performance monitoring), mutual support (or back-up behavior) and communication.

The program is available as a one-day Essentials Course or as a three-day Fundamentals Couse.

For more information, visit www.hasc.org/teamstepps.