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May 4 LEAD Academy to Highlight Change Management, Performance Improvement

Filled to capacity, April’s LEAD Academy session explored communication and employee coaching.LEAD's small groups keep participants engaged.
May 2, 2012

The LEAD Academy’s third session gets underway May 4 at Verdugo Hills Hospital. Titled Leading Others through Change and Managing Performance, these two dynamic modules are designed to help recently hired, newly appointed or previously untrained health care leaders to hone their skills and guide their employees to successful change.

This third session is part of a six-session, 12-module program taught by Marcey Uday-Riley, MSW, CPT, a leading facilitator in human performance improvement and organizational development.

“Marcey is a very active, persuasive and effective communicator. She is an expert in her field,” says one participant.

Earlier sessions, filled to capacity, explored ways to meet organizational goals by managing interactions, using effective communication and coaching employees to higher performance.

Each LEAD Academy session offers opportunities for participants to remain engaged and interact with peers, putting into play many of the skills highlighted throughout the course.

Citing it as one of the best workshops they’ve attended, 100 percent of participants responding to the course evaluation noted an increased understanding of communication styles and methods along with using those techniques to effectively coach employees.

Participants can register for a single session or choose to enroll in the complete program to earn a certificate. Each session is $250. Enrollment is limited to 30 participants per session to maximize the small group process.

Click here for more information.

Register now for the May 4 course.

Karen Ochoa
(213) 538-0765
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Association News
May 2, 2012
Karen Ochoa
(213) 538-0765
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