Role of the Charge Nurse, scheduled for Oct. 18 at Verdugo Hills Hospital, will focus on advanced leadership strategies, communication techniques, priority setting and conflict management for the registered nurse who participates or plans to participate in the charge nurse role.

At the end of this course, which is presented by HASC and Flex Ed, participants will be able to:

• Identify three key managerial functions of the charge nurse
• Describe how to assess patient care needs and match them with staff competence and ability
• Discuss how to manage conflict
• Explain the importance of relationship management skills in interdepartmental communication

The session will be led by Mark Kaliher, RN, who has been teaching with Flex Ed for more than three years. Kaliher is formally trained in ER nursing, and has worked as a staff nurse and relief charge nurse.

Program cost is $95 for HASC member hospitals. Online registration for the course is available at www.cvent.com/d/ncqn3k.