Don’t miss your spot – Registration is now open for Session 2 of the LEAD Academy, beginning Feb. 21, 2014. LEAD Academy sessions provide a safe environment, in small, interactive groups, to practice newly learned skills and align work goals and actions to support the broader vision of the organization. Click here full 2014 curriculum and registration information.

At Session 2, learn the following skills in small group settings:

Leadership Communication Best Practices

• List the three elements that comprise effective communication
• Describe specific tools and behaviors to enhance leadership communication
• Apply communication tools with different people in different situations
• Adapt your communication style to meet the needs of your employees
• Deliver messages you don’t understand or agree with, or think are just plain crazy

Coaching Employees to Higher Performance

• Define performance goals based on the needs of the employee and the organization
• Explain how various coaching approaches are different
• Demonstrate which coaching approach is best suited to support individual employee success
• Set up and facilitate a coaching meeting for maximum success
• Increase employee performance as a result of focused feedback

The program takes place at USC Verdugo Hills Hospital, Glendale.

Contact: Karen Ochoa
(213) 538-0765, kochoa@hasc.org