HASC presents Sorry Works! Disclosure, Apology & Relationship – Prevent Medical Malpractice Claims on Tuesday, March 22 at Moseley-Salvatori Conference Center in Los Angeles.

Online registration for this program is available here.

Attendees will get a brief overview of the liability landscape for 2011, and more importantly, training on the specifics of who should disclose, when disclosure should be made, and what should be said. The program includes video presentations of positive and negative disclosure examples and opportunities to role play potential scenarios.

Intended for CEOs, COOs, CMOs, CNOs, quality directors, risk managers, emergency room directors and human resources executives, the program will help attendees:

• Use skills and strategies learned to enhance post-adverse event communication
• Understand the disclosure continuum
• Understand the difference between “sorry” and “apology”

Program cost is $165 for HASC hospital members, $195 for non-members and $150 for a group discount (price per person for groups of three or more, from the same facility; must register at the same time).