This program is open to experienced leaders seeking to advance their skills.
LEAD Academy 1 is not required.

Ground yourself in the essentials necessary to be a stand-out leader. Advanced LEAD Academy is the perfect next step for those who want exposure to more advanced skills, and for people who have basic leadership skills and want to explore their leadership potential. Six comprehensive training modules strengthen competencies and cultivate skills of leaders at any level of the organization interested in learning how to:

• Balance strategic focus, operating objectives and interpersonal relationships
• Target and identify opportunities for innovation and change
• Manage and inspire the performance of their employees
• Assess personal strengths and limitations to engage in continuous self-improvement

Schedule

• Session I: September 11, 2015
• Session II: October 9, 2015
• Session III: October 30, 2015

The Curriculum

Presented in the same interactive style with the same focus on real-world
tools as the original, Advanced LEAD Academy’s engaging activities
guide participants through the process of understanding emotional
intelligence and negotiating the distinct challenges of being a leader.

Specific program focus areas include:

• Advanced leadership skills
• Coaching employees to better performance
• Working through organizational politics to get things done

A certificate of completion will be awarded to those who take all three
sessions. Organizations interested in customizing LEAD Academy or
Advanced LEAD Academy for their facility can contact us for more
information and a quote.

SESSION I
Advanced Leadership Strategies: EQ-i

• Manage emotions by better keeping them in control
• Motivate yourself to go beyond your emotional comfort zone
• Recognize and understand other people’s emotions and why they may be expressed as they are
• Manage relationships, i.e., manage the emotions of others to increase overall effectiveness
• Create synergy by using the emotional pull of health care

Negotiation as a Leadership Skill

• Decide if negotiation is needed
• Clarify the issues and identify stakeholders
• Determine the best negotiation strategy based on desired outcomes and the relationship: hardball, softball, zero-sum or win-win
• Focus on win-win; have alternatives if needed
• Open the conversation and explore the issues
• Focus the conversation and get agreement
• Ensure appropriate follow-up and next steps

SESSION II
Managing and Leading Effective Projects

• Define and clarify project scope, boundaries and expected outcomes
• Identify all internal and external stakeholders and what information they need, from whom, by when, and in what format
• Create a critical path and role clarifications around each milestone
• Create a process for accountability for all team members, especially for multidisciplinary teams
• Determine what will get measured, how and why (how it will be used)
• Create and implement a risk management plan to anticipate and prevent project problems

Planning Successful Change

• Create a change strategy that reduces potential resistance
• Know who is involved and how
• Identify and address intended and unintended consequences
• Anticipate others’ response and manage for it
• Gain buy-in and support from employees and stakeholders
• Create a communication strategy
• Measure progress and adapt as needed

SESSION III
Coaching for Development

• Get employees excited about life-long learning and continuous improvement
• Help employees recognize their aptitudes, likes and dislikes, strengths and weaknesses, and match these attributes with a vision for the future
• Help employees focus on the benefits of determining short-and long-term goals and work to develop actions to help them get where they want to go
• Support personal and professional development within the culture of your organization

Organizational Politics and Building Trust

• Understand power and politics in the health care environment
• Understand the value of ethical politics and strategic influence
• Redirect, diffuse or workaround politically motivated behaviors
• Recognize potential political motivations in yourself and others
• Act in ways that build trust in a political environment

Faculty

Working with HASC, IRI Consultants designed the LEAD Academy and Advanced LEAD Academy based on its 30-year track record of helping health care organizations be more effective and successful. This is base don IRI Consultants’ strong affiliations with the American Hospital Association (AHA), the American Society for Healthcare Human Resources Administration (ASHHRA), The Healthcare Roundtable, and state and regional hospital associations like HASC.

Marcey Uday-Riley, MSW, CPT, has been a human resource performance and organization development consultant for more than 25 years. For many
year, Marcey was a clinical behaviorist and manager in a large, urban teaching hospital. She now helps organizations across multiple industries achieve business objectives as a consultant and trainer. She has provided executive, manager and leader training for such organizations as Metropolitan Chicago HealthCare System, Kaleida Health, Lake Regional Health System and Oakwood Health System.

Pamela Cunningham is a Six Sigma Black Belt skilled at blending the technical with the human side of high performance. A highly regarded trainer, Pam conducted leadership training for clinical and non-clinical managers for private- and public-sector health care organizations including Marquette General Health System, BCBS Michigan, Metro Healthcare and CIGNA. She also has advised hospital executives on how to quickly and effectively resolve various organizational issues in such organizations as Lutheran, St. Vincent and Baptist Hospitals.