Developing, Measuring and Documenting Employee Competence
Description
Stay on target with The Joint Commission competency requirements for meeting patients’ needs. This intensive one-day workshop provides in-depth explanations of The Joint Commission competency assessment standards, detailed examples of compliance, and opportunities for managers to develop and redesign the content of their department competency tools.
Sponsored by: HASC
Primary Audience: Ancillary Support Managers/Directors, Nurse Managers/Directors
Faculty
Emelda Latham, MS, RN, provides human resources consulting services for medium to large hospitals and health care systems in the areas of human resources strategic planning, human resources operations management, merger management, management training, Joint Commission and human resources legal compliance. She has more than 30 years of combined healthcare experience in human resources management, administrative and clinical nursing and management training.
Objectives
- Define the components of the competency assessment and measurement process.
- Compare competency skills against the essential duties of a job description.
- Differentiate between competency and a job-specific duty.
- Develop the high-risk, low-volume, or problem-prone competencies for each job description.
- Implement measurement and documentation tools that will meet the Joint Commission requirements.
Good Samaritan Hospital
1225 Wilshire Boulevard
Los Angeles, California 90017-1901