The Joint Commission and the Institute for Healthcare Improvement (IHI) emphasize that safe patient care is reinforced when hospitals support extensive teamwork, and when staff feel safe sharing their concerns. An upcoming advanced class for charge nurses will focus on the role of the nurse leader in creating and developing this atmosphere of teamwork and trust.

This course will briefly review key concepts taught in the course Charge Nursing: Leading From the Middle, then expand on these ideas to help charge nurses improve customer service, Continuous Survey Readiness (CRS) and response to critical events. The course will also discuss the key roles of the charge nurse in developing a “just culture” within the unit, including hourly rounding, debriefing, simulations and effective communication and feedback.

On Aug. 3, HASC held its annual advanced charge nurse course, Leadership & Charge Nurse: Creating a Culture of Safety. More than 40 charge nurses attend the course. A second session is now scheduled for Tuesday, Aug. 29 at the Moseley-Salvatori Conference Center in downtown Los Angeles.

To learn more, and to register, please click here. A direct registration link is available here.

Contact:

Karen Ochoa
(213) 538-0765
kochoa@hasc.org