Culturally Competent Health Care Improves Service Delivery, Bottom Line
According to the 2018 Healthcare Talent Scan by Health Career Center and the American Hospital Association, as patient populations become more diverse, providing culturally competent care is more important than ever.
As noted in a separate AHA study, “organizations that are culturally competent have improved health outcomes, increased respect and mutual understanding from patients, and increased participation from the local community.”
Implementing culturally competent care may also pay dividends on an organization’s balance sheet.
“Recent research shows that more racially and ethnically diverse companies outperform other organizations financially,” the 2018 report states.
Presented in a lively, easy-to-digest format, the 2018 Healthcare Talent Scan examines the topic and takes a closer look into America’s health care employment landscape, outlining the forces and trends affecting health care HR — and the challenges and opportunities they present. The report is based on research from some of our field’s most trusted sources and covers a multitude of topics:
- Health care coverage access
- Workforce challenges
- Diversity
- Behavioral health
- Telemedicine
- Care coordination
- Hiring overview for key roles
- Value-based care
The 2018 Healthcare Talent Scan is available for download.
Visit www.HealthCareerCenter.com to learn more and access additional resources for employers and health care professionals.
Contact:
Lisa Mitchell
(213) 538-0722
lmitchell@hasc.org