Culture of Safety Course Is Offered Nov. 11
The Joint Commission and the Institute for Healthcare Improvement (IHI) recognize that safe patient care begins when hospital units have such extensive teamwork in place that all staff feel safe bringing concerns and ideas to improve care forward.
This advanced class for charge nurses focused on the role of the nurse leader in creating and developing this atmosphere. The course will briefly review key concepts taught in Charge Nursing: Leading from the Middle, then expand its focus to help nurses improve customer service, continuous survey readiness (CSR) and response to critical events.
The course will be led by Mark Kaliher, a registered nurse instructor with over 20 years of nursing experience. Mark currently works as a charge nurse at Bear Valley Community Hospital and has been instructing courses through Flex Ed and HASC. His experience, combined humor, passion for nursing and ability to take complicated concepts and make them easy to understand, has caused him to become one of the program’s most requested instructors.
Course Objectives:
At the end of this course, participants will be able to:
- Discuss the relationship of the charge nurse to all team members, including physicians, hospital leadership team members and staff from other areas of the hospital.
- Discuss the role of the charge nurse regarding patient satisfaction.
- Evaluate unit readiness for any type of survey (i.e. The Joint Commission).
- Discuss measures that would improve a unit’s safety culture.
- Respond to critical events in a unit and follow up with appropriate actions after events.
Who Should Attend?
Charge nurses looking to develop their leadership skills.
When:
Wednesday, Nov. 11
Check-in: 8:45 a.m.
Program: 9 a.m. – 5 p.m.
Where:
Live Webinar.
Cost:
$115 Hospital Member
$140 Non-Acute Care Stakeholder
Register:
Contact:
Sherita Rogers
(213) 538-0767
srogers@hasc.org
Provider approved by the California Board of Registered Nursing, Provider No. 08593, for 8 contact hours.