Culture of Safety RN Course Is This Friday, Nov. 1
Description
The Joint Commission and the Institute for Healthcare Improvement (IHI) recognize that safe patient care begins when hospital units have such extensive teamwork in place that all staff feel safe bringing concerns and ideas to improve care.
This advanced class for charge nurses focuses on the role of the nurse leader in creating and developing this atmosphere. The course will briefly review concepts taught in Charge Nursing: Leading from the Middle, then expand to help nurses improve customer service, continuous survey readiness (CSR) and response to critical events.
The course will be led by Mark Kaliher, a registered nurse instructor with over 20 years of nursing experience. Kaliher currently works as a charge nurse at Bear Valley Community Hospital and has been instructing courses through Flex Ed and HASC. His experience, humor, passion for nursing and ability to make complicated concepts easy to understand make him one of our most requested instructors.
Course Objectives
At the end of this course, participants will be able to:
- Discuss the relationship of the charge nurse to all team members, including physicians, hospital leadership team members and staff from other areas of the hospital.
- Discuss the role of the charge nurse regarding patient satisfaction.
- Evaluate unit readiness for any type of survey (i.e. The Joint Commission).
- Discuss measures that would improve a unit’s safety culture.
- Respond to critical events in a unit and follow up with appropriate actions after events.
Who Should Attend?
Charge nurses looking to develop their leadership skills.
When:
Friday, Nov. 1
Registration: 8:30 a.m.
Program: 9 a.m. – 5 p.m.
Where:
Flex Ed Corporate Office
3340 Riverside Drive, Suite J
Chino, CA 91710
Cost:
$115 HASC Member Hospital
$140 Non-Acute Care Stakeholder
Register:
Contact:
Leticia Salcido
(213) 538-0737
lsalcido@hasc.org
Provider approved by the California Board of Registered Nursing, Provider No. 08593, for 8 contact hours.