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It’s not a hotline, it’s a ‘warmline’: It gives mental health help before a crisis heats up
USA Today
A lonely and anxious Rebecca Massie first called the Mental Health Association of San Francisco “warmline” during the 2015 winter holidays. “It was a wonderful call,” said Massie, now 38 and a mental health advocate. “I was laughing by the end, and I got in the holiday spirit.”