Description

In today’s hospitals, charge nurses are expected to lead staff while balancing the organizational systems of their patient care units. Being successful takes the right training and continued leadership development. The Hospital Association of Southern California (HASC), in partnership with FleXEd, presents a challenging new series of courses that provide the training necessary to effectively manage a department in a clinic, hospital or health care facility. These engaging courses present conflict resolution skills and enhance patient safety across the unit and throughout the organization. 

Courses 

Leadership & Charge Nurse: Creating a Culture of Safety 

The Joint Commission and the Institute for Healthcare Improvement (IHI) recognize that safe patient care begins when hospital units have such extensive teamwork in place that all staff feels safe bringing concerns and ideas to improve care. This advanced class for charge nurses focused on the role of the nurse leader in creating and developing this atmosphere. The course will briefly review key concepts taught in Charge Nursing: Leading from the Middle, then expand its focus to help nurses improve customer service, continuous survey readiness (CRS) and response to critical events.

Course Objectives:

Following this course, the student will be able to:

1. Discuss the relationship of the charge nurse to all team members, including physicians, hospital leadership team members and staff from other areas of the hospital. 
2. Discuss the role of the charge nurse regarding patient satisfaction.
3. Evaluate unit readiness for any type of survey (i.e. The Joint Commission).
4. Discuss measures that would improve a unit’s safety culture:

• Hourly rounding 
• Effective shift reporting 
• Simulation drills for critical events 
• De-briefing after critical/unusual events 
• Effective feedback to frontline staff 
  
   

Registration/Breakfast: 8 a.m. 
Program: 8:30 a.m. – 5 p.m. 

Charge Nurse: Critical Thinking Course 

Critical Thinking Course is central to effective task management and decision making in high-risk situations. The class reviews how active assessment and analysis of information can help evaluate and improve the quality of thinking, and discuss the key principles and barriers to thinking critically. The course also covers the application of critical thinking through the nursing process to help staff arrive at the appropriate decision or conclusion.

Course Objectives:

Following this course, the student will be able to:

1. Be able to define critical thinking.
2. Gain knowledge and insight into analyzing, reasoning and evaluating problems. 
3. Become knowledgeable about intellectual standards.
4. Recognize the barriers about the application of critical thinking in nursing practice. 
5. Gain knowledge about the application of critical thinking in nursing practice.
6. Be able to discuss the feeling, vision and examination models.

Registration/Breakfast: 8 a.m.
Program: 8:30 a.m. – 1 p.m. 

Course Objectives

• Understand the relationship of the charge nurse to all team members, including physicians, hospital leadership team members and staff from other areas in the hospital
• Relate personal practice to the organization’s nursing vision
• Improve team behaviors known to produce better performance and improved outcomes 
• Identify measures that would improve a unit’s safety culture 

Faculty

Mark Kaliher, RN, has been teaching Flex Ed for more than three years. Kaliher is formally trained in ER nursing, and has worked as a staff nurse and relief charge nurse. Since 1988, he has utilized his extensive skill set to conduct in-services and employee orientations. His experience includes working in the ER, ICU, PACU, Outpatient Surgery and as the House Supervisor at Glendora Community Hospital in 1990. He also began teaching CPR and donating time to teach Basic Life Support classes at community education centers. 

Sylvia Swager CRRN, BHA, has provided instruction for FlexEd since 2012, focusing on leadership classes, critical thinking, case management and other educational needs to improve the quality of patient care and help others deal with the vast changes and challenges of today’s health care. Swager has a bachelors degree in health administration and a certification in rehabilitation nursing (CRRN).

Cost

$110 HASC Hospital Member 

$150 Non-Acute Stakeholders