Overview

Readmissions Reduction Collaborative (RRC)
Better quality, better outcomes across the continuum of care

November 4, 2011 Julia Slininger

The Readmissions Reduction Collaborative (RRC) is an 18-month program that reduces the number of preventable readmissions for high-risk patients.

The Hospital Association of Southern California (HASC) and the Society of Hospital Medicine (SHM) modeled the new fee-for-service program on Better Outcomes for Older Adults through Safe Transitions (Project BOOST), created by SHM in 2008. RRC aims to broaden the scope of that project to meet the needs of qualified L.A. Care patients and providers, improving quality and outcomes across the continuum of care.

Program Benefits

As part of the RRC, your hospital can achieve milestone quality improvements. You will:

Reduce 30-day readmission rates for general medicine patients.
Improve patient satisfaction scores at participating hospitals.
Improve the flow of information between the hospital and other providers in the continuum of care.
Ensure high-risk patients are identified and specific interventions are offered to mitigate their risk for adverse events.
Improve patient and family education practices to encourage use of the teach-back process around risk-specific issues.

How It Works

The program includes a wealth of resources to improve your hospital’s quality and patient outcomes:

Proven clinical interventions—full assessments, physician/patient communication training, patient education, and follow-up guidelines.
Implementation guide—step-by-step instructions to implement interventions.
Mentoring—nationally recognized leaders in care transitions provide guidance through six onsite meetings, plus unlimited phone and email support.
Reliable data—access to a national online peer learning network with documents, communities, teleconferences and support forums.
Training—ongoing access to a trained quality consultant to help implement interventions and sustain the improvements.
In-person collaborative meetings—hospital teams (case managers, physician groups, home health agencies and nursing home partners) and trainers come together to network, learn from experts and share successful strategies.